Frequently Asked Questions

General

What is FRINGE WORLD?

FRINGE WORLD is one of the most popular annual events in Perth, annually entertaining hundreds of thousands of people with an incredible array of live entertainment. FRINGE WORLD returns January 19 - February 18 2024.

There’s something for everyone at FRINGE WORLD; from comedy, music and musicals, circus and much more, plus - ticket prices are great value so you can enjoy multiple shows in one night out.

In a global landscape of more than 400 Fringe festivals, FRINGE WORLD is the third largest Fringe on the planet, and in terms of tickets sold, Western Australia’s largest annual arts event.

FRINGE WORLD takes pride in our hybrid festival model, combining Open Access and Part Programmed elements. This model allows us to create a dynamic platform for artists, presenters, and venues to collaborate, resulting in a diverse array of performances that cater to all tastes and preferences. 

Open Access allows artists from around the world and venues from all across greater Perth to register to participate.

Fringe has been running since 2011 and we hope to see you at the 2024 Festival! 

More information About Us is here.

When is FRINGE WORLD?

FRINGE WORLD Festival 2024 will take place from 19 January - 18 February. 

Who produces FRINGE WORLD?

FRINGE WORLD Festival is presented by ARTRAGE Inc, a non-for-profit registered charity that is one of the oldest arts organisations in WA.

Alongside FRINGE WORLD Festival, ARTRAGE also currently produces Rooftop Movies (est. 2012) and other exciting projects in Perth like Girls School (2018-2022).

The ARTRAGE Strategic Plan and its organisational Purpose, Vision, Mission and The Way We Work statement informs how the Festival is delivered.

ARTRAGE Purpose: To enrich and evolve the culture of Western Australia by creating open artistic opportunities for audiences and artists.

ARTRAGE Vision: To embed arts in the hearts and minds of all Western Australians.

ARTRAGE Mission: To provide enduring benefits for artists, audiences and a diverse family of stakeholders through presenting cultural events with global appeal.

The Way We Work:

  • We mainstream Fringe culture.
  • We surprise and delight.
  • Our success is defined by the success of our artists.
  • We make Perth better.

FRINGE WORLD is based on the traditional open access Fringe model, but with a twist. Whilst overseeing the marketing, ticketing and overall management of the Fringe, ARTRAGE also produces a large proportion of the Festival directly through a range of managed hubs. The 2024 ARTRAGE Managed Venues will be The Pleasure Garden and L'Euro Grande.

What shows are in the Festival?

The shows in the Festival offer something for everyone with comedy, cabaret, theatre, music and musicals, children's events, circus and more on offer for you to enjoy. FRINGE WORLD is an open-access Festival, which means anyone can participate and it's up to the artists to decide to be part of the Fringe. 

What happened to the Festival Guide?

The Festival guide has been your go-to for all events in the Festival, but we are doing things a bit differently and not producing a printed guide. 

We made this call to allow for greater flexibility for our artists so they didn't have a hard deadline and can still participate even if they come on board in December or early January. 

But don't worry, because with the FRINGE WORLD app featured handy functionality to make it super easy to find shows that you'll love. From scheduling, personalised show recommendations, e-ticketing, maps and our shake to find a random show - the app is APPsolutely essential to download. 

Donwload the app now

Can I work/volunteer with the Festival?

Click here to read about the latest jobs and volunteer opportunities.

Sign up to our e-news and keep an eye on our Facebook page for future notifications about jobs and volunteer opportunities with FRINGE WORLD. 

How can I give feedback to FRINGE WORLD?

We welcome customer feedback, comments and questions at any time! Just fill out our Contact Us form and we'll get back to you as soon as possible.

Age suitability

I'm under 18, can I go to a FRINGE WORLD event?

Many FRINGE WORLD venues are licensed and you may be asked for valid Photo ID to gain entry. In some instances, under 18's are welcome to licensed areas but must be accompanied and supervised by a responsible adult, and the decision to allow entry is entirely at the discretion of the licensee. Each venue may have different licensing conditions, so please check the event and the venue license rules on our website before purchasing a ticket.

Note that some events are restricted to over 18s only – look out for “18+ (Restricted)” in the Age Suitability section.

Always check the ‘Content Warnings’ on each page before purchasing a ticket as we cannot offer a refund when admission is refused by the venue.

Visit the venues page to browse all venues and find the specific venue licensing rules.

What does the suitability of events mean?

All (General)
Suitable for all ages. Kids, parents and grandparents alike will enjoy this event. Does not contain any sensitive content like nudity or coarse language. 

PG 
Parental guidance recommended. For children’s events there are additional age ranges for some shows.

M
Mature audiences. Recommended for people over 15 years old but subject to parental discretion. Events that contain some adult content but are suitable for teenagers aged 15 and up. 

18+
Recommended for people over 18 years old. Events that contain nudity, coarse language, sexual references or depictions of violence are generally considered to be suitable for adults only

18+ (restricted)
Restricted to people over 18 years old. Events that contain nudity, coarse language, sexual references or depictions of violence are generally considered to be suitable for adults only and patrons will be expected to be able to provide photographic ID. 

What are valid forms of ID when attending 18+ licensed FRINGE WORLD venues?

The valid forms of Photo ID accepted in Western Australia are Passports, WA Photo Cards and Australian Driver's Licenses only (i.e. the following are not accepted: student cards, foreign driver's licenses, health care cards, credit cards). 

Click here for full details of identification that are permitted as evidence of age.

Accessibility

I have accessibility requirements, who can I contact?

Refer to the accessibility page for details on how to make a specific access request.

What is the accessibility like at FRINGE WORLD venues?

Visit the Accessibility page for all information regarding this question. 

For accessibility information about a specific venue, browse all venues here.

How can I book a ticket with a Companion Card?

Refer to the accessibility page for details on how to book with a companion card.

What do the accessibility fields mean?

Wheelchair Access

Venues accessible for a person using a wheelchair.

Accessible Parking

Venue with a designated ACROD space.

Audio Description

This service enhances the live event experience for people who are blind or have low vision. An audio describer uses a small transmitter to describe what is happening in an event. People using this service use a personal listening device provided pre-show, enabling them to experience the event from anywhere in the space. 

Auslan Interpretation

Auslan is the majority sign language used by the Deaf and Hard of Hearing community in Australia. In these sessions, an interpreter stands side of stage, live translating dialogue into Auslan.

Relaxed Performance

Open to everyone, but adapted to create a more welcoming environment for anyone that may benefit (this may include people with anxiety, sensity sensitivities or autism). Relaxed Performances often have slight modifications to light and sound, an open door policy and a quiet area available.

Tactile Tours

Occuring before the performance, tactile tours allow patrons who are blind or experience low vision to experience the performance via touch.

E.g., patrons may be given access to costumes, props, and stage set in order to capture the atmosphere of the work. 

ESL Suitable

Events suitable for the culturally linguistically diverse. Audiences can understand and engage with the event without a comprehensive understanding of the English language.

Aural Rating

At FRINGE WORLD, artists are now given the opportunity to self-assess their events based on their Aural Assessment.

  • Aural Rating 100%: These events rely entirely on auditory experiences, devoid of any visual elements. For example, performances conducted in total darkness.
  • Aural Rating 75%: These events primarily emphasize auditory elements, with visuals playing a secondary role or serving as supplementary components.
  • Aural Rating 50%: These events incorporate both auditory and visual elements, yet one's ability to fully engage with the experience does not hinge on sight.
  • Aural Rating 0%: These events are inherently inaccessible to blind or low vision audiences.

Please note that these evaluations are subjective and decided upon by event organizers themselves.

Visual Rating

Similarly, at FRINGE WORLD, artists are allowed to self-assess their events Visual Rating.

  • Visual Rating 100%: These events are entirely centered around visual experiences, devoid of any music or dialogue.
  • Visual Rating 75%: These events may feature full subtitles or minimal dialogue, along with some background music or sounds.
  • Visual Rating 50%: These events may partially include subtitles or dialogue and incorporate background music or sounds.
  • Visual Rating 0%: These events are not inherently accessible for D/deaf and hard of hearing audiences.

It's essential to remember that these evaluations are subjective and are determined by the event organizers themselves when evaluating their respective events.

Open Captioning

Subtitles with additional sound descriptives.

Hearing Loop

A sound system accessible to patrons with hearing aids that transmits enhanced audio directly to the patron's hearing aid via a wireless signal. (sometimes called an audio induction loop).

 

Accessible Performance services may only relate to specific sessions. If applicable, the session dates that these services relate to will be listed under the 'Performance Accessibility' heading on each event page. 

Ticketing

Can I get an exchange or refund?

Unfortunately, we do not refund tickets for change of mind or refusal of entry. This policy helps protect our artists from losing expected income at short notice.

Before completing your purchase of tickets, please carefully review the show, date/time, venue details and requirements of entry.

Without limiting your statutory rights under Australian Consumer Law, there is no right of refund or exchange on FRINGE WORLD tickets.

If a show has been cancelled, you are entitled to a refund.

Read the Terms and Conditions for more information.

What if I can't find my tickets?

When you purchase tickets you will receive an Order Confirmation email (subject line 'FRINGE WORLD Festival Booking Details'). Your email confirmation contains a QR Code which is your ticket/s to all events and performances purchased in the transaction. Please make sure to check your spam/junk folders in case it's made its way there.

Still can't locate your email? Please use the following alternatives:
1. Access your tickets via the FRINGE WORLD App 
2. Log In to the FRINGE WORLD Website and check your order history under your account.

If you require a printed ticket, you can collect these from the FRINGE WORLD Box Office. To collect tickets from a FRINGE WORLD Box Office, please take your Transaction ID (you can find it on your Order Confirmation email). Click here for Box Office opening times and locations.

We recommend you treat your tickets like cash. However, if lost and unused, you can gain entry using the the methods above.

 

What if my show is cancelled?

In some instances, shows may be cancelled. Ticket holders are encouraged to check the event page of their session on the FRINGE WORLD website before attending to see the latest update to their show.   

We will endeavour to contact all ticket holders to cancelled sessions prior to the event and recommend ticket holders check their emails and junk folders for information relating to their cancelled session should this occur. If your show is cancelled you will receive a refund as per our purchase terms.

FRINGE WORLD Friends

What are the benefits becoming a Friend?

We've got loads of awesome benefits for our Friends in 2024, including the returning benefits of access to early release tickets, Friends Frenzy 30% off discounted tickets, Unlimited Skip the Line Passes and more! See the Friends page to see the full list of 2024 benefits.  

The FRINGE WORLD Friends one-off subscription price of $40 pays for itself with Friends saving on average $80 during the Festival.  

Friends benefits run throughout the year with offers through some of Perth's best events, restaurants and happenings. 

When can I purchase a 2024 Friends subscription?

FRINGE WORLD 2024 Friends memberships are on sale now! Find out more about becoming a Friend here.

How does it work?

Each benefit works a little differently but the subscription is linked to your customer account. This means that you’ll need to be logged in when you buy tickets or go to a show to access special benefits. Click here to read an in-depth description of each benefit. 

Many of our benefits, like special event invites and sneak peaks of the program, will be sent via our Friends E-news to the email address you choose to link to your account. You can unsubscribe from receiving the weekly emails at any time, but it’ll mean that you may miss out on special announcements, discounts and invitations.

How much does it cost?

A FRINGE WORLD Friends subscription is $40. That’s less than $1 a week for year-long benefits!

How much will I save?

Friends saved $80 on average last year from buying Friends Frenzy tickets. That's double the cost of the subscription! Plus, this year we’ve also added even more benefits like free merch and special giveaways so you get an even better deal.

When are Friends Frenzy tickets available?

Friends Frenzy 30% off select tickets are available now to the end of the Festival on 18 February 2024 or until they are sold out. Find out more about Friends Frenzy tickets here.

How many shows have Friends Frenzy tickets?

The artist decides to have some of their tickets available with the Friends discount. They choose how many to offer, which means the discount won’t impact their goal income for the season. Find out more here.

What is the cut-off date for becoming a Friend?

It's never too late to be our Friend! You can purchase a membership at any time.
 
FRINGE WORLD Friends is an annual membership and the benefits for 2024 Friends run until 30 September 2024.

Gift Vouchers

When can I purchase a 2024 Gift Voucher?

Gift Vouchers are on sale now! You can get yours here.

How do I redeem my Gift Voucher?

If someone loves you enough to give you the adventure of Fringe this year, you'll need to redeem your voucher as soon as you can to make sure you get the pick of the shows before they sell out! Here's how to redeem your voucher: 

  • See what's on - what do you want to see? When you've chosen, add the ticket to your cart as normal. 
  • During checkout, you will be asked to enter in your voucher number. This is a 16-character voucher code.
  • Don't forget to accept the terms and conditions before moving to the next page.
  • If the gift voucher isn't equal to the cost of your tickets, you can pay the remainder by credit card.

FRINGE WORLD Gift Vouchers are valid for ticket purchases and Friends subscriptions from the date of issue to 23:59 on Sunday 18 February 2024. Balances remaining on gift vouchers after this expiry date will be forfeited and are not further redeemable. 

When does my Gift Voucher expire?

Gift Vouchers can be used for ticket purchases and Friends memberships during the Festival. Balances remaining on gift vouchers after Sunday 18 February 2024 will be forfeited and are not further redeemable.

What happens if I forget to send my Digital Gift Voucher?

If you forget to enter the recipient’s email address on the ‘Order Success’ page, you can go back to your account page and send it from there.  

Concession prices

Are there concession prices?

Yes, FW does offer concession pricing. However, it's important to note that concession ticket availability can vary depending on the specific event. Artists, presenters, and venues have the discretion to decide whether Concession pricing applies to each event.

When applicable, the sale of concession tickets is available through all FW sales channels, making it convenient for eligible individuals to purchase them. Concession pricing allows Full-time Students, Pensioners, Seniors Card holders, and Health Care Card holders to enjoy a 15% discount off the Full Price ticket. Concession pricing is available on selected performances at the discretion of the presenter. Please ensure you have your proof of concession available to present upon entry.

We strive to make our events accessible to a wider audience, and our concession pricing is designed to provide valuable discounts to those who qualify.

Is there a special price for kids?

Some shows may have special ticket prices for children. Check the show details to find out whether these ticketing options are offered.

Kids (12 and under) 

Bring the little ones along! Kids tickets grant entry for children aged 12 and under. Children under two who don't require a seat can enter for free. Not applicable on events offering Babies ticket pricing.  

Family

Affordable Family Tickets! Our Family tickets are designed to make it easier for families of four to join the show. Whether it's 2 adults and 2 children, or 1 adult and 3 children, we've got you covered. Children must be 12 or under (excluding those under 2 who don't need a separate seat).