Frequently Asked Questions

General

What is FRINGE WORLD?

FRINGE WORLD is a summer celebration held in in Perth, Western Australia during the city's buzzing summer festival period. The 2017 FRINGE WORLD Festival was held from 20 January to 19 February. 

FRINGE WORLD is the largest annual event in Western Australia and the third largest Fringe in the world. Yep, Perthians really love their Fringe! 

The annual program of events is all about big variety and offering something for absolutely everyone. The line up includes comedy, circus, free and family entertainment, theatre, visual arts, music and musicals, dance and cabaret presented by Western Australian artists along with performers from all over the world. 

The 2017 Festival played host to 700 shows at over 150 venues and performance spaces spread across Perth and further afield in local communities and neighbourhoods. The 2017 Festival sold more than 350,000 tickets and generated box office sales in excess of $10 million. Attendance at ticketed and non-ticketed events topped 750,000. 

FRINGE WORLD Festival is produced by Artrage Inc, a Not-For-Profit cultural organisation and charity that has been at the forefront of enriching and evolving the creative arts and culture of Western Australia since 1983. 

The Festival's positive cultural, social and economic benefits for the state is documented in the 2017 FRINGE WORLD Impact Report.

FRINGE WORLD has been running since 2011 and the 2018 Festival will be held from 26 January to 25 February.  

Help! I can't login to the FRINGE WORLD website

We have a brand-spanking-new website for FRINGE WORLD Festival 2018. This means that if you’ve previously bought tickets with us your login email address will be the same as before, however, you’ll need to update your password before you can begin purchasing Fringe tickets and Gift Vouchers.

Here’s how to update your password:

  1. Go to our shiny, new login page.
  2. Click on the 'Forgotten your password?' link.
  3. Enter in your email address and hit 'Reset Password'.
  4. You will be emailed a new password so check your inbox.
  5. Head back to the login page, enter in your email address and copy and paste your new password into the sign in fields.

Make sure to reset your password to something more secure and one you'll remember for when you need to login next time!

Where can I get a copy of the Festival printed Guide?

The Festival Guide is the printed magazine that lists every event in the Festival. Hard copies of the publication are available from December 7. Order a copy of the guide online!

Who produces FRINGE WORLD?

FRINGE WORLD is produced by Artrage, a not-for-profit charitable organisation with a mission to enrich the cultural fabric of Perth and Western Australia. Artrage is Western Australia's longest running not-for-profit arts organisation established in 1983. Originating as an alternative to the Perth International Arts Festival, Artrage has evolved into a key production company supporting contemporary culture in Western Australia. 

Where can I find more information about FRINGE WORLD?

The Festival's cultural, social and economic benefits for Western Australia are documented in the 2017 FRINGE WORLD Impact Report. 

When is the 2018 Festival?

The 2018 Festival will be held in Perth from 26 January to 25 February. 

I'm an artist. Can I perform in the Festival?

FRINGE WORLD is an open-access Festival, which means that artists from anywhere in the world can register to be part of the event. 

Artist registrations for the 2018 Festival are now closed. Find out more about participating as an artist.

How can I give feedback to FRINGE WORLD?

We welcome customer feedback, comments and questions at any time! Just fill out our Contact Us form and we'll get back to you as soon as possible.

At the conclusion of the 2017 Festival, we invited all audiences to complete our survey, which was an opportunity to provide comprehensive feedback. Key results and findings of this survey are then referred to by our team in the planning and development of future festivals. We also publish highlights from all Festival surveys in our annual Impact Report. 

Can I work/volunteer with the Festival?

Sign up to our e-news and keep an eye on our Facebook page to find out about jobs and volunteer opportunities with FRINGE WORLD. 

I'm a venue manager. Can my venue be part of FRINGE WORLD?

FRINGE WORLD is an open-access Festival and there are a number of ways that Perth venues can be part of the event. Venues, like artists, need to register their interest with the Festival. 

Venue Registrations for the 2018 Festival are now closed. Find out more about participating as a venue.

FRINGE WORLD Friends

When can I start buying 2-4-1 tickets?

If an event / session associated with TeaserTix also has 2-4-1 tickets available, Friends can begin buying them from the date the TeaserTix are on sale (November 15 or November 29). All other 2-4-1 will be available when the full program is on sale, from December 7.

How do I find the shows that have 2-4-1 available?

First of all, the Friend will need to login to our website. From the Events page, they will be able to filter by Friends 2-4-1 events/session. They will also be able to see if any 2-4-1 tickets are avail specific event pages.

How many 2-4-1's can I purchase per session?

There is no limit per Friend, but there will be a limited amount of 2-4-1 tickets for each session overall. 

How do I get Teaser Tix?

If you join up to the FRINGE WORLD Friends club you’ll be able to purchase tickets to some of the hottest 2018 Festival events before everyone else.

The Friends annual subscription fee is a bargain $20 and TeaserTix is just one of the awesome benefits.

The first round of TeaserTix will be available from Wednesday 15 November so sign up ASAP to take advantage of this great benefit. 

Become a Friend!

Will there be further release of 2-4-1 events/sessions during festival?

No, what is on sale from TeaserTix dates, or from full program launch, will be the full 2-4-1 release. We advise Friends to get in quick.

What is the cutoff date for signing up?

There isn’t one, but as the primary benefits are during the 2018 Festival, we highly recommend take-up before our first TeaserTix go on sale on November 15.

What shows will be released with TeaserTix?

It’s a surprise! There will be a broad variety of shows available, including some of the biggest shows of the Festival. You will find out what shows TeaserTix are available for when round 1 is released on November 15. 

What are the benefits of joining the FRINGE WORLD Friends club?

FRINGE WORLD Friends get a bunch of sweet treats to help you make the most out of the Festival plus a range of unique year-round opportunities.

  • Exclusive advance release tickets: For the first time ever Friends will get early access to purchase a selection of FRINGE WORLD event tickets before anyone else. These early access tickets are called TeaserTix and we will be releasing these in two rounds, the first round on Wednesday 15 November and the second on Wednesday 29 November. 
     
  • Skip the Line MultiPass: This allows the bearer plus one to jump the queue at key FRINGE WORLD venues – multiple times! This pass will be posted out to you and may take up to 10 business days to arrive. 
     
  • Access to exclusive 2 for 1 discounted tickets: More than 200 events this FRINGE WORLD Festival season have 2 for 1 discounts available to Friends only. 
     
  • New improved FRINGE WORLD Friends e-news: with recommendations, tips and hints to make your Fringe experience super enjoyable. 
     
  • Express Friends line at FRINGE WORLD Box Offices: Get priority access so you don't have to wait in the box office queue at The Pleasure Garden and other key Festival hubs. 

 
And to keep the good times going post Fringe… in partnership with a growing family of like-minded businesses and arts organisations, a new program of year-round exclusive access to benefits with some of the best cultural, entertainment and hospitality providers in Perth.

To get the most out of the club, you should sign up before TeaserTix go live on 15 November.

With the year-round benefits that club subscribers get, you’ll be treated with great offers til 31 October 2018.

Become a Friend

Gift Vouchers

How do Gift Vouchers work?

Gift Vouchers are perfect for Christmas and thank you gifts at the end of the year!

You purchase Gift Vouchers from our website and you can choose to get the Gift Voucher mailed or sent via email.

Gift Vouchers can be redeemed to purchase tickets to all events in the 2018 Festival so it’s a wonderful present to treat your friend or family so they can go on a Fringe adventure!

Check out the FRINGEFeed for some helpful instructions on how to send an e-voucher.

Ticketing

When can I buy tickets to the full program?

If you sign up to the Friends club you’ll get access to TeaserTix, which is a selection of FRINGE WORLD 2018 events available to our Friends before the full program is released.

The full program and all tickets will go on sale on Thursday December 7. Sign up to our newsletter to get your hot little hands on it as soon as it goes live. 

FRINGE WORLD Box Office Fees

There are no fees when customers make a purchase at a Box Office using any payment method.

Will I be charged any fees?

A $2.20 website transaction fee is applied to every purchase made online through our website.

A $1 per a ticket booking fee applied to every ticket. This booking fee is already included in the advertised ticket price listed on our the website and in the printed guide. As such, the booking fee is not itemised in your order confirmation. 

What postage options are there?

We offer standard post for $3.50, and registered post for $6.50. This postage fee is charged for FRINGE WORLD Gift Vouchers and tickets but not for delivery of Friend’s packs.